FREMONT -- The Alameda County Water District has redesigned its website and launched a social media strategy, starting accounts on Facebook and Twitter in recent weeks.

"By reinventing our online presence, we hope to make it easier for our customers to do business with us," said Walt Wadlow, the district's general manager.

Agency officials said their redesigned website will allow customers to view their accounts online, report complaints and ask questions, and sign up for email and text-message notifications.

They also plan to use Facebook and Twitter to post information about water quality, upcoming public meetings, project updates and water supply emergencies.

"Our social media sites will allow us to instantaneously provide information that will help to protect public health and safety," Wadlow said.

The Alameda County Water District supplies drinking water to about 331,000 people living in Fremont, Newark and Union City.

For more information, visit the agency's website at www.acwd.org.

Contact Chris De Benedetti at 510-353-7011. Follow him at Twitter.com/cdebenedetti.