The cost to purchase, install and implement the system is $77,000 to Able Software.

The city's evaluation team determined that Able Software's online bill pay and paperless billing capabilities afforded a better customer experience in comparison to the two other finalists, which were Harris Computer and True Point Solutions.

Able Software also provides a smartphone/tablet computer application for residents who wish to use these devices to view their accounts and pay their bills from a mobile device.

City officials said the software will take about two years to implement.

The 2012-13 budget includes an appropriation for $50,000, therefore, an appropriation amendment was required moving $27,000 from the Information Technology Retained Earnings to the Information Technology Capital Outlay Budget.