• Bay Area News Group rebranding plan FAQ
  • I can't find an article in today's print edition online.
  • I can't find a particular feature from the paper online.
  • I have a problem with my newspaper subscription or would like to subscribe.
  • There is an error in the paper or on the Web site.
  • Where can I find a particular obituary?
  • I can't find one of your publications.
  • How long do articles remain available on your site?
  • If an article no longer is available for free, where can I find it?
  • Can I link to an article or other material on InsideBayArea.com?
  • How do I place a classified ad?
  • How do I place a display ad?
  • What is your mailing address and telephone number?

  • How do I submit a letter to the editor?
  • How do I submit an events listing or calendar item?
  • Why is the sky blue?

  • Not finding what you're looking for? Find more answers on our help page. If you're trying to contact a specific member of our staff, see our staff list
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    I can't find an article in today's print edition online.
    We have the bulk of today's edition online. Not all articles make it online. The search box in the upper right of the home page (and on most pages) will search everything from the past seven days. To search farther back go to our Archives page. There is no cost to use the archive search, but there is a fee to download articles.
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    I can't find a particular feature from the paper online.
    Features can be found in the left-hand navigation on the page. If a feature is not there, it should be in the main section in which it runs in the paper. For an alphabetical listing of all our sections and features, check our Site Map.
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    I have a problem with my newspaper subscription or would like to subscribe.
    You may access the InsideBayArea.com circulation Web site here.
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    There is an error in your entertainment search results.
    You can let us know via our Contact Us page.
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    Where can I find a particular obituary?
    Obituaries appearing in the general news section are found on the Obituary page here. Death notices and paid obituaries are handled by legacy.com, a company that contracts with our Web site. You can find a link to their service on the obituary page. Please refer all customer service issues to them at info@legacy.com.
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    I can't find one of your publications.
    They are listed in the My Town section under the various geographic areas. You can also find them, alphabetically listed in our our Site Index.
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    How long do articles remain available on your site?
    Most stories are available for free access for 90 days, though some material is not accessible for as long and a some special projects are available indefinitely. Use the site search engine to find what content is available. The Times does not accept requests to republish articles once they no longer appear in the free access area.
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    If an article no longer is available for free, where can I find it?
    Most articles are available for a fee through the News Library archives. It is not possible to link to the articles in these archives.
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    Can I link to an article or other material on InsideBayArea.com?
    Yes. You do not need permission to link from your site to ours.
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    How do I submit a letter to the editor?
    To send a letter to the editor for publication in one of our newspapers, please refer to our Contact Us page and click on the link for contact information.
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    How do I submit an events listing or calendar item?
    For best, fastest results, submit your upcoming event or meeting directly online by going to our Calendar page, clicking "add an event", and following the instructions. You can also e-mail them to calendar@bayareanewsgroup.com.
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    How do I place a classified ad?
    To place a classified ad, call 925-933-2020 or go here. To cancel a classified ad or for more information, call 800-733-3933 between 8 a.m. and 5 p.m., Monday through Friday.
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    How do I place a display ad?
    Advertising contact information for both print and online publications associated with InsideBayArea.com can be found here.
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    What is your mailing address and telephone number?
    1970 Broadway, Suite 100, Oakland, California 94612
    (510) 238-6300
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    Why is the sky blue?
    When sunlight hits the Earth's atmosphere, the blue wavelength of light is affected more than other wavelengths, causing the air to appear blue. Science Made Simple has more details.
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    (Adrian Sanchez-Gonzalez/Getty Images)
    Bette Midler to Ariana Grande: Clean up your act

    The veteran entertainer complains in an interview that young singers rely too much on selling sex instead of talent.