Q Oakland airport officials gave you a big snow job with regard to the cellphone parking lot. Everything driver Bill Partridge complained about is true -- narrow parking spaces, narrow traffic lanes and poor lighting. I find the cell lot to be dangerous, especially at night when a flight arrives. A couple of weeks ago I thought we would be in an accident in that lot with anxious drivers speeding through and poor visibility because of factors cited above.

The officials homed in on the fact that Mr. Partridge is a commercial driver and the lot is not designed for him. It is not designed for anybody!

Please listen to us and hold these officials responsible. They are just spreading donkey dust and you bought it.

Bill Hickman

Orinda

A Unfortunately, you are not alone in your feelings.

Q I pick up my wife at the Oakland airport most Thursday evenings, and that lot is incredibly narrow and crowded. I'm always afraid that I'll get hit or hit someone. I get so stressed by it that I've started paying for premier parking so I can avoid it. The $4 is worth the reduced stress.

Ian Crew

Berkeley

A After I forwarded numerous complaints, airport officials now say improvements will be under way by October, including more signs outside and inside the lot to guide motorists through the waiting area, wider parking stalls and travel lanes and more parking spots. When the cell lot is full, use the public parking lots directly across from the terminals.


Advertisement

Q I was amazed to read in your column that there was a park-and-call lot at the San Francisco airport. I live in the East Bay and for years I have told anyone flying into the Bay Area to fly into Oakland because meeting their plane is twice as easy as it is at SFO. I like the Oakland setup. I don't find it crowded or small. I certainly don't want food or drink sellers.

In all of the times I have been to SFO, I have never seen any signs telling about a park-and-call lot. If they have one they certainly hide it well. Fly into Oakland. You will like it.

Jay Hann

Piedmont

A SFO's free cellphone lot is adjacent to the long-term parking lot five minutes north of the terminals on South Airport Boulevard. There are signs on 101, but some drivers new to SFO may think the cell lot is inside an airport garage if they don't see the signs. Plus, signs through the terminal area are small. So here is some help.

To get to the cell lot from I-280, take I-380 east and exit at South Airport Boulevard, turn right at the end of the ramp and take a right at the second traffic signal into the cell lot.

From 101 south: Take the San Bruno Avenue exit, turn left at the traffic signal and follow the signs to long-term parking. Turn left on South Airport Boulevard and take another left into the cell lot.

From 101 north: Exit at San Bruno Avenue just past the airport exit, turn right at the end of the ramp, left on South Airport Boulevard and left into the cell lot.

Q What I have found works at the San Francisco airport is to go to a local hotel such as the Embassy Suites Burlingame off Anza Boulevard and wait in the parking lot until your party calls. Then drive for about two minutes and you are there.

Another alternative is to go to the West Field Road AirTrain Station and have your guest take the AirTrain to there.

At the San Jose airport, you can park at the new shopping center across from the terminals or at the Starbucks across from the Santa Clara Caltrain station and have your passenger take the free Bus 10 to that station. You can have your cup of joe while waiting for your passenger, who can walk the 50 or so feet across the road to avoid paying the daily fee at Caltrain.

Daniel Onn

Saratoga

A Got it, and that is no donkey dust.

Join Gary Richards for an hourlong chat noon Wednesday at www.mercurynews.com/live-chats. Look for Gary at Facebook.com/mr.roadshow or contact him at mrroadshow@mercurynews.com or 408-920-5335.