Committee members will have had experience working with Upland and surrounding cities in opening businesses or starting development projects.
"We know we have a great opportunity here of addressing a process that is challenging, but it can be better and can be a tool for the city to use," said Jeff Zwack, the city's development director.
Council members gave approval to staffers to create the committee that will review ways the city can improve their development review process.
The process involves an applicant, their design professional such as an architect or engineer, and city staffers who ensure their proposals complement the community and provide a safe environment that meets local, state and federal regulations, according to a city staff report.
Committee members have not been selected but the intention is for them to meet over the next several months to discuss ways Upland can be more business friendly, Zwack said.
Members would ideally have backgrounds in architecture, engineering, development, law and business, he said.
City staffers will review "their experiences not only in Upland but in other communities, so we can look at adopting in essence the best practices," Zwack
"We're going to take a look at everything from how the process works, what are the various comments, what are the relationships between our department and fire and public works ... because all departments work together in this process. "
The committee will also look into the inner workings between city departments during the review process, staffing, the use of new technology and software as well as the ability to make permits available online.
"We will look at every issue the committee believes is a germaine issue and figure out how the process can be made even better," Zwack said.
Educating the public on what the process involves as well as how timely and costly it can be is also part of improving their procedures.
"I think some people if they don't understand what the laws are they certainly don't understand what the process is and they become very frustrated," Zwack said.
Zwack said the committee's input may also influence the city's General Plan and municipal codes.
Mayor Ray Musser asked City Manager Stephen Dunn to form the committee after seeing a similar committee formed in Rancho Cucamonga.
"It gave them the tools and made changes to make their department much more user-friendly," Musser said. "They didn't take short cuts, but they were able to change the sequence to get the customers in and out much, much quicker and are still putting quality work out there."
Rancho Cucamonga Deputy City Manager Jeff Bloom, who previously worked for Upland as their community development director, said the task force helped make the community feel more involved in the process.
"I think it's good to do and I think a lot of positive things come from it," Bloom said. "We had so many things going on. I'm glad they're taking the time to set aside to do that. "
Reach Sandra via email, call her at 909-483-8555, or find her on Twitter @UplandNow.